Account suspended? Health rating dropping? We get you back.
Shaazford writes the Amazon appeal that gets accounts and listings reinstated, then keeps you out of trouble, for brands doing $100K+ a month that cannot afford a day offline. Suspension prevention, reinstatement, Plan of Action drafting, policy compliance, IP complaints and hijacker removal, handled by experts who have won real appeals.
Can you reinstate a suspended Amazon account?
Yes. We find the root cause, write a Plan of Action in the structure Amazon expects (root cause, corrective actions, preventive steps) and submit the appeal, usually within 24 to 48 hours of getting the details. A suspension appeal is a flat $1,200 per case, and plan clients never pay it. Prevention is cheaper, so we also monitor the policy and performance signals that lead to suspensions, IP complaints and hijackers, and fix them before Amazon acts.
Answered by John Will, Founder & CEO · Updated
Why do Amazon suspension appeals get rejected?
Amazon suspension appeals usually get rejected for one of four reasons: a generic appeal template, no real root cause, warnings ignored until it is too late, or hijackers left on the listing. A suspension switches your revenue off overnight, so the appeal has to show Amazon the true root cause, corrective actions and preventive steps.
A suspension is not an inconvenience, it is your revenue switched off overnight. Four mistakes turn a fixable Amazon account suspension into a long one:
Generic appeal templates
Templates get rejected and burn your limited attempts.
No real root cause
Amazon wants the specific cause, the corrective actions and the preventive steps. A vague apology is not a Plan of Action.
Warnings ignored until it is too late
Policy flags, IP complaints and a dropping health rating are early signals. Most accounts act only after the suspension.
Hijackers left on the listing
Unauthorized sellers and counterfeit complaints eat your Buy Box and your brand.
What do our Amazon account health and appeal services include?
One expert owns the work, from prevention to reinstatement. If your account or income is on the line, you want someone who has won real Amazon appeals, and who protects your account as if it were their own.
Suspension prevention
We monitor the policy and performance signals that lead to suspension, and fix them before Amazon acts.
Reinstatement and appeals
If you are suspended, we build and submit the appeal that gets accounts and listings reinstated.
Plan of Action drafting
A clear, root-cause Plan of Action written the way Amazon wants to read it.
Policy and compliance monitoring
Ongoing watch on policy violations, restricted products and compliance risks.
IP and counterfeit complaints
We respond to and resolve intellectual-property and counterfeit complaints against your account.
Hijacker and unauthorized-seller removal
Identify and remove hijackers and unauthorized sellers eating your Buy Box and brand.
Account-health rating recovery
Bring a dropping account-health rating back into the safe zone.
How does an Amazon suspension appeal work with us?
We read the suspension notice, your account-health dashboard and your policy history to find what actually triggered it. Then we write a Plan of Action covering root cause, corrective actions and preventive steps, and submit it, usually within 24 to 48 hours of getting the details. After that, we monitor the signals that lead to suspension.
Diagnose the root cause
We read the suspension notice, your account-health dashboard and the policy history to find what actually triggered it.
Write the Plan of Action
Root cause, corrective actions and preventive steps, written the way Amazon wants to read it, so it actually gets accepted.
Submit, usually within 48 hours
Most appeals go in within 24 to 48 hours of us getting the details.
Prevent the next one
Ongoing monitoring of the signals that lead to suspension, fixed before Amazon acts.
The numbers we manage to.
Accounts kept healthy at volume
Seller Central sales snapshots from brands whose accounts we manage day to day, account health included.
Figures reflect results managed by our founder and team. Client names kept private unless shown.
What does an Amazon suspension appeal cost?
A suspension appeal is $1,200 per case, flat, no plan needed. Ongoing account health protection is part of Full Account Management at $1,600 a month, and plan clients never pay appeal fees. Never a percentage of sales.
Suspension appeal, $1,200 per case
Root-cause diagnosis, Plan of Action and submission. No plan needed.
Brand protection setup, $750
Amazon brand protection set up as a one-off project. No plan needed.
Full Account Management, $1,600 a month
Account health, brand protection, PPC, listings and design under one strategy, appeals included. Built for brands doing $100K+ a month.
Essentials, $500 a month
A dedicated Amazon specialist about 2 hours a day, including account health monitoring. Move up any time.
Month to month, cancel at least 10 days before your next billing date, no setup fee.
Choosing an agency? Read these first.
Straight answers for brands doing $100K+ a month: what agencies charge, how pricing models compare as you scale, and which agencies are worth a call.
The best Amazon agencies to scale from $100K to $1M a month (2026)
Nine Amazon agencies compared for 7- and 8-figure brands: who each one suits, how they charge, the results they publish and what to ask before you sign.
Agency pricingHow much does an Amazon agency cost in 2026?
Published 2026 Amazon agency prices by brand size, what a $100K a month brand pays, PPC-only versus full service, and the pricing models to watch.
Amazon appeal questions, answered.
How do you appeal an Amazon account suspension?
Find the root cause in the suspension notice and your account-health dashboard, write a Plan of Action covering root cause, corrective actions and preventive steps, and submit it to Amazon with any documents it asks for. Generic templates get rejected and burn your limited attempts, so we write each appeal from your specific case.
Can you reinstate a suspended Amazon account?
Yes. We diagnose the root cause, build a compliant Plan of Action and submit the appeal. We have won real reinstatements for accounts and listings.
What is a Plan of Action (POA)?
A POA is the structured appeal Amazon requires: root cause, corrective actions and preventive steps. We write it the way Amazon wants to read it, so it actually gets accepted.
Can you prevent suspensions?
Yes, and it is the cheapest insurance there is. We monitor the policy and performance signals that lead to suspension and fix them before Amazon acts.
Can you remove hijackers and counterfeit sellers?
Yes. We identify unauthorized sellers and hijackers and pursue their removal, protecting your Buy Box and your brand.
How much does account-health help cost?
A suspension appeal is $1,200 per case, flat. Ongoing protection is part of Full Account Management at $1,600 a month or Essentials at $500 a month, and plan clients never pay appeal fees. No long contracts.
Is there a smaller plan than $1,600 a month?
Yes. Essentials is $500 a month: a dedicated Amazon specialist for about 2 hours a day on a set task list: PPC management, listing and catalog upkeep, account health monitoring and a weekly report. Brand protection, design and growth projects sit in Full Account Management at $1,600 a month, the plan built for brands doing $100K+ a month. It is month to month, and you can move up at any time.
How fast can you submit an appeal?
Usually within 24 to 48 hours of getting the details. We start with an account-health check at no cost.
Keep your account open. Let's protect your brand.
Book an account-health check, at no cost ↗A senior expert reviews your account health and policy risks live, then sends your 3 biggest leaks and a 90-day plan in writing within 48 hours: what could suspend you, and how to prevent it. No pitch, no commitment.